GENERAL TERMS AND CONDITIONS OF BUSINESS
All services that are provided by the online shop for the customer occur exclusively on the basis of the following terms and conditions. Different rules are only valid if they were agreed in writing between online shop and customer. By ordering the goods these terms and conditions shall be deemed accepted.
These terms and conditions apply in the time of concluding the contract current version to all business relationships between ChiaCharge.ch and their customers.
Everyone has the right to conclude a contract with the online shop. They are not limited to the time of the contract in its capacity. The online store's products, available on the internet are a non-binding offer, to the customer to order goods in the online shop. By ordering goods online stores on the internet, the customer makes a binding offer to conclude a sales contract. The online shop is entitled to accept this offer within 10 calendar days by sending an order confirmation. The order confirmation and delivery of the invoice is done by e-mail, at the latest with delivery of the goods. We are free to decide whether we accept an order. If we will not carry out an order, we will inform the customer without delay. If a product is no longer available, we will notify the customer immediately. In the case no contract is concluded. The order confirmation is automatically sent to the customer immediately after the order, as well as the receipt of a telephone order, provide no legal acceptance of the transaction on our part. The automatic e-mail notification applies only as confirmation of receipt. After Unanswered expiry of 10-day period the offer is rejected.
3. Right of withdrawal
The customer has the right to revoke the contract within 14 days of receipt of goods. The revocation must be sent in writing by e-mail to sales@ChiaCharge.ch. For the preservation of the period of time of dispatch of the revocation is binding. One explanation for the cancellation is not required.
The right of withdrawal results in the conversion of the purchase contract in a reversal of relationship, which received as part of the purchase contract services must be refunded. The customer has the goods obtained with the original packaging within 14 days of notice of cancellation return to the ChiaCharge.ch online store. The cost of the return shipment is to be bourne by the customer. For the preservation of the period of time of dispatch of the goods is decisive. The return must be sent to: ChiaCharge.ch, Hardturmstrasse 390, 8005 Zurich.
After receipt of the goods, the payments shall ensure that any will the customer be refunded within 10 days. Reserved remains a deduction of the refunded purchase price for any possible damage or excessive wear of the goods. No deduction will be made when the loss in value is due to a need to establish the nature, characteristics and functioning of the goods handling. The online store may withhold the reimbursement until he has received the goods back or back to the consumer has provided proof that he has sent back the goods, whichever is the earlier.
The right of withdrawal for goods - can spoil quickly or whose expiration date has passed - are sealed and are not suitable for reasons of health or hygiene reasons to return and were unsealed after delivery - the inseparable after delivery, due to their nature were mixed with other goods.
All items are immediately available from stock and available only while supplies last, delivered, assuming a successful identity and credit check. Delivery will be made with Swiss Post. Should you discover damage to the package notice, please immediately make the postman's attention and contact us at Sales@chiacharge.ch.
Delivery of stock items within Switzerland amounts, unless otherwise stated in the offer, a maximum of 3-5 working days. The delivery period begins with the receipt of the payment. The specification of the delivery time is not binding, unless there is a different written agreement. Should an item not in the short term to be available, we will inform the customer as soon as possible by e-mail about the expected delivery time, provided we have your address. We reserve the right of partial delivery to the extent necessary is an efficient processing of the total delivery. For the subsequent delivery no additional shipping charges are due in the fall. Upon delivery delays, such as by force majeure, traffic disruptions and orders of higher authority and other of the online shop is not responsible for events that no claim for damages against the Online Shop can be invoked. If the delivery is delayed through the fault of suppliers and omitted (impossibility), the online Shop shall not be responsible for it.
For all deliveries of reported price includes the applicable VAT applies:
Orders up to CHF 80.00: shipping fee of CHF 7.00 (priority CHF 9.00).
Orders from CHF 80.00: Free (priority CHF 2.00)
All quoted prices are final, include the VAT of 2.5 or 8.0%. Due to the constant updating of the web pages of the online shop, to lose a previously made indications, concerning the price and quality of the goods to be valid. Mistakes and misprints reserved. The shown price at the time of delivery of the customer's offer is decisive for invoicing.
The customer is exclusively the payment options specified in the order process available. The online shop reserves the right to exclude customers without stating reasons of individual payment options or to insist on prepayment.
The demands of the online stores are to be paid within 14 days. Overdue fines will be charged in the following grading:
1st reminder after 14 days: no charges
2. reminder after another 14 days: CHF 15.-
3. reminder after another 14 days: additional CHF 30.-
The open invoice amount plus any possible overdue fines and interest can pass for the purpose of collection to a third party or be abgetretten. Furthermore, the customer is to reimburse all expenses required to be incurred by the online store or the third party entrusted with the collection by the default of payment.
7. Retention of Title
We reserve title to the goods until full payment. Behavior contrary to the contract, especially if you are in spite of a reminder from us do not fulfill your obligation to pay, we can withdraw and demand the return of the still standing in your property goods after giving a reasonable time limit from the contract. In this case we are authorized after receipt of returned goods for recycling purposes. If the customer is towards us with any payment obligations in default, so all existing claims will be due immediately. The corresponding security rights are transferable to third parties.
Where the goods at the time of transfer of risk provided deficient, eg Manufacturer error, or there is a wrong delivery before, so we make if possible for a replacement. In case of failure of the replacement, you can demand the cancellation of the purchase.
The Customer undertakes to inspect the goods upon receipt for any defects and of such immediately to put in finding the online store of such requests. If the customer finds at a later date that the goods are defective, he is obliged to inform the online store of the same immediately after their discovery. Any failure of the customer to report a defect, the goods shall be deemed approved.
As a lack of the goods are not damages caused by improper or non-contractual handling by the Customer. Decisive for the suitability and conformity are the instructions of the manufacturer of the goods.
If the subsequent performance is effected by way of replacement delivery, the purchaser is obliged to return the goods within 30 days to the online store. The return of the defective goods must be made in accordance with the statutory provisions. The online shop reserves the right to assert under the statutory provisions for damages.
Our liability for its own and our employees, legal representatives and agents is limited to intent.
Claims for damages against the online store are excluded unless they are based on our intentional or grossly negligent behavior or our agents. The limitation period for claims for damages is three years and begins on the date on which the obligation to pay damages triggering event has been committed. If the statute of limitations in individual cases lead us to a shorter period, they shall
The provision of the preceding paragraph shall apply to damages in addition to performance, the damages instead of performance and the claim for wasted expenditure, for whatever legal reason, including liability for defects, delay or impossibility.
10. Data protection
We use the data you provide to fulfill your order and settlement. A transfer of your data is in keeping with the shipping company, to the extent necessary to deliver the goods. For the settlement of payments your payment data to our bank further. A transfer of your data to any other third parties or used for advertising purposes does not take place. With completion of the contract and full payment of your data for further use will be blocked and deleted after the statutory retention periods. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite regular checks is not possible, a complete protection against all threats. According to the Federal Act on Data Protection (DSG) you have a right to free information about your stored data (Art. 8 DSG) and a right to rectification (Art. 5 para. 2 DSG). Requests for information may be sent in electronic form to the competent body.
You can visit our website without disclosing any personal information. We only store data without reference to individuals such as the name of your Internet Service Provider, the page from which you visit us or the name of the requested file. These data will be exclusively evaluated to improve our offer and permit no conclusion on your person. Personal data are only collected when you submit them in the context of your order when opening a customer account or when registering for our newsletter. We use the data you provide without your express permission, solely for the processing of your order. With completion of the contract and full payment of your data for further use will be blocked and deleted after the statutory retention periods, unless you have expressly consented to the further use of your data. When signing up for the newsletter, your e-mail address will be used for promotional purposes, until you unsubscribe from the newsletter. You can unsubscribe at any time.
For the settlement of payments we give your payment data to our house bank further. This will process your data only in the extent to which we could edit them yourself. In addition, your personal information will not be disclosed to third parties.
All logos, images and graphics are the property of their respective companies and are subject to copyright of the licensor. All photos shown on these pages, logos, texts, reports, scripts and programming routines, which are proprietary developments of us or have been prepared by us, may not be copied without our consent or otherwise used. All rights reserved.
11. Customer Reviews
Be for we offer products a customer rating, you grant us the exclusive and unlimited license for their further use. We do not reserve the right to review a customer or for a limited period, shortened or changed to display or omit. Shipping rates reflect the views of customers and do not necessarily reflect our opinion.
Jurisdiction is, unless the law otherwise provides otherwise, of the online shop business. Any dispute that may arise from this legal relationship, to Swiss law to the exclusion of conflict of laws. The application of CISG is excluded.
Where confusion or conflict between the different language versions of these terms and conditions arises, the original German language version will always take precedent.
13. Salvatoric clause
By placing an order, the customer accepts the terms and conditions of the online stores. If any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected. The ineffective regulation is replaced by the relevant statutory provision immediately. Verbal agreements must be confirmed in writing.
Zurich, 1 Oct 2015
Elkins & Kocemba